Privacy Policy
Warranty Information Houston Overhead Doors
At Halo Overhead Doors, we take your privacy seriously. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, contact our team, or request our services.
By accessing or using our website, you agree to the practices described in this policy. If you do not agree, please do not use the website.
Information We Collect
We collect information you voluntarily provide and limited data automatically collected through your interaction with our website.
Information You Provide Directly
- Name
- Phone number
- Email address
- Service or property address
- Any details you submit through contact forms, quote requests, or service scheduling
Information Collected Automatically
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Interaction with forms, buttons, or advertisements
This data helps us understand how visitors use our site and how we can improve the experience.
How We Use Your Information
We use your information only for legitimate business purposes, including:
- Responding to inquiries and service requests
- Scheduling estimates, installations, or repairs
- Communicating about appointments or service updates
- Improving website performance and user experience
- Sending relevant service or promotional information when requested
- Meeting legal and operational requirements
We do not sell personal information.
Text Messages and Email Communications
If you provide your phone number or email address, you may receive:
- Appointment confirmations
- Service updates
- Follow-up communications
- Promotional messages related to garage door products or services
You may opt out of promotional communications at any time by following the unsubscribe instructions included in the message or by contacting us directly. Opting out does not affect essential service communications.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve site functionality
- Understand visitor behavior
- Measure marketing performance
You can manage or disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.
Sharing Your Information
We do not sell or rent personal information. Information may be shared only in the following situations:
- With trusted service providers who help operate our website or business
- When required by law, court order, or legal process
- During a business transfer, such as a merger or acquisition
All third parties are required to handle data responsibly.
Data Security
We use industry-standard security measures, including SSL encryption and controlled access, to protect personal information. While no system is entirely secure, we take reasonable steps to reduce risk and protect your data.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Comply with legal obligations.
When information is no longer required, it is securely deleted or anonymized.
Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate data
- Request the deletion of your information
- Withdraw consent for certain communications.
To exercise any of these rights, contact us using the details below.
Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
Third-Party Links
Our website may contain links to third-party websites. Halo Overhead Doors is not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies before providing any information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website after updates means you accept the revised policy.
Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Halo Overhead Doors
Phone: 281-694-4971
Email: sales1@www.houstonoverheaddoor.com
Address:
6631 Theall Rd
Houston, TX 77066
Showroom Hours
Monday – Friday: 8 AM – 5 PM
Saturday & Sunday: Closed
