Rafael did a perfect job for us. He arrived promptly, was friendly and efficient, and went above and beyond to make sure everything was working smoothly. We moved into an older home, and he got the creaky door operating like a new one. He went over the entire set up and tightened, lubricated, etc. until you can't hear that door go up and down anymore. We love the new garage door opener he installed for us. Absolutely no problems. This is a solid, dependable company.